Both platforms can manage reservations, distribution and day-to-day accommodation operations.
The right choice comes down to how your business operates and what you need your PMS to manage.
Resly and RMS Cloud are designed around different types of accommodation businesses.
RMS Cloud serves a broad range of hospitality businesses, including hotels, motels, holiday parks, campgrounds and serviced apartments.
Resly is more specialised. It was built around the way professional short-term rental and management rights businesses operate.
That matters because managing short-term rentals is different from managing a traditional hotel.
You may have dozens or hundreds of properties, all with different owners. You need to manage bookings, owners, guest communication, trust money, expenses, owner statements, housekeeping and distribution across multiple channels.
Your PMS needs to manage more than rooms and reservations.
It needs to help manage the property, the guest, the owner, the booking, the money and your management business.
That's what Resly is built around.
Short-term rental managers have different needs from traditional accommodation businesses.
You may manage properties across multiple buildings or locations. Each property can have a different owner. Bookings might come through Airbnb, Booking.com, Vrbo, Marriott Homes & Villas, your own website and other channels.
Resly brings these workflows together in one platform, including:
If short-term rental management is the core of your business, choosing a PMS designed around that model can reduce the number of workarounds your team needs every day.
Management rights adds another layer of complexity.
You're not just managing guest stays. You're managing properties on behalf of individual owners.
That means keeping track of:
Resly is purpose-built for this type of operation.
Owner management, trust accounting, reservations and property operations all work together in the same platform.
For management rights businesses, this means the software is designed around the way you operate rather than requiring you to adapt a broader hospitality system to fit your business.
For Australian short-term rental and management rights businesses, trust accounting can be one of the most important considerations when choosing a PMS.
Resly has Australian trust accounting built into the platform and connects financial workflows with your properties, bookings and owners.
Resly helps operators manage:
For businesses managing money on behalf of individual property owners, having these workflows connected to the PMS can reduce double handling and make everyday financial management simpler.
Managing individually owned properties is very different from managing hotel rooms.
A short-term rental manager might have 100 properties belonging to 100 different owners.
Those owners want to know how their property is performing, what bookings are coming up, what expenses have been charged and what they're being paid.
Resly is designed around this relationship.
Owner information, bookings, financials, statements and property performance sit within the same platform.
Owners can also access information through the Resly Owner Portal, helping reduce the amount of information your team needs to provide manually.
For businesses managing a large number of individual owners, this can make a significant difference.
One of the biggest differences for short-term rental managers is how properties are created and distributed.
With Resly, you build your property listing once.
You can then create and sync that listing with your chosen supported booking channels, including:
Instead of creating and maintaining the same property separately across multiple platforms, Resly becomes the central place your team manages it.
Depending on the channel, this can include:
Create your property once in Resly, choose where you want to distribute it, and manage it from one place.
Both Resly and RMS Cloud connect accommodation businesses with major booking channels.
But simply saying a PMS "integrates with Booking.com" or "connects with Airbnb" doesn't tell you how much the integration actually does.
RMS Cloud can sync important booking information such as rates, availability, reservations and cancellations.
However, based on its channel functionality, some listing content such as photos, descriptions and amenities needs to be managed manually within the relevant channel.
Resly is designed to manage more of the listing itself.
For a hotel with a small number of room types, maintaining some content directly in each booking channel may not be a major issue.
Short-term rentals are different.
If you're managing 100 individual properties, you could potentially be maintaining 100 Airbnb listings, 100 Booking.com listings and listings across other channels.
Every new property means photos, descriptions, amenities, rates and other information need to be created and kept up to date.
That's why Resly's approach is simple:
Build the listing once, then distribute it to your chosen channels.
As your portfolio grows, this can save your team a significant amount of manual work.
For businesses heavily reliant on Airbnb and Vrbo, there's another difference worth considering.
Resly is an Airbnb Preferred Software Partner and Vrbo Preferred Connectivity Partner.
RMS Cloud is not currently listed as a preferred partner with either platform.
For short-term rental managers, preferred connectivity matters because Airbnb and Vrbo are often two of their most important distribution channels.
It also reflects Resly's focus on building deep connectivity with the platforms short-term rental managers use every day.
Managing a booking doesn't stop once the reservation reaches your PMS.
Guests have questions before they arrive, while they're staying and after they leave.
Resly can bring guest messaging from supported booking channels into the platform, allowing your team to manage more guest communication without constantly switching between systems.
For a short-term rental operation managing a high volume of individual bookings, centralising these conversations can make everyday guest management easier.
Both Resly and RMS Cloud offer direct booking technology.
Resly Direct allows operators to take bookings through their own website while keeping rates and availability connected with their broader distribution.
For short-term rental managers, building a direct booking channel can help reduce reliance on OTAs, encourage repeat bookings and build a stronger relationship with guests.
The important thing when comparing booking engines is not simply whether one exists.
Look at how it works with your properties, rates, availability, payments, guest communication and channel management.
A PMS can have hundreds of features and still make everyday work difficult.
When comparing Resly and RMS Cloud, test the workflows your team actually performs rather than simply comparing feature lists.
Ask both providers to show you how to:
This will give you a much better understanding of how each platform fits your operation.
Your PMS is something your team relies on every day.
When you need help, having support from people who understand your type of business matters.
Resly provides Australian-based support from a team familiar with short-term rentals and management rights.
That industry knowledge can be particularly useful when your question isn't simply about how to use a feature, but how to manage a real operational or accounting workflow.
RMS Cloud may be a good fit for businesses looking for a broad hospitality PMS across accommodation types such as:
Its broader approach makes sense for businesses looking for a platform designed to work across different areas of the accommodation industry.
Resly is purpose-built for professional short-term rental and management rights businesses.
It may be a better fit if you:
Both Resly and RMS Cloud are capable property management platforms.
The main question is which platform is built around the way your business operates.
If you run a hotel, motel, holiday park or campground, RMS Cloud's broader hospitality platform may be a good fit.
If you manage short-term rentals or operate a management rights business, Resly's more specialised approach may make more sense.
Resly is designed around individual properties and owners, Australian trust accounting, deep OTA connectivity and the workflows short-term rental managers deal with every day.
Instead of creating and maintaining the same property across multiple systems, you can build your listing once in Resly and distribute it to your chosen channels.
Instead of separating owner management and trust accounting from your property operations, they sit within the same platform.
And instead of choosing a general hospitality PMS and adapting it to short-term rental management, you're choosing software built specifically for it.
Changing your PMS can feel like a big job.
There's data to move, accounts to configure, staff to train and plenty of decisions to make along the way.
That's why we don't just give you a login and leave you to figure it out.
When you move to Resly, you'll have a dedicated Onboarding Manager working with you one-on-one for your first three weeks.
They'll help you:
It's not just about moving what you already do from one system to another.
Changing platforms is a good opportunity to look at the way your business operates and ask whether there's a better way to do it.
Your Onboarding Manager will work with you to understand your current processes, show you how they work in Resly and help identify areas where you can cut out manual work or simplify the way your team operates.
For the first three weeks, you've got someone who knows your account, your business and where you're up to.
You'll work directly with your Onboarding Manager through setup, migration and training, rather than being handed a library of help articles and expected to work it out yourself.
By the time you go live, your team should know how to use Resly, your account should be properly configured and you should have a clear idea of how your day-to-day workflows will work.
And once onboarding is finished, you're not on your own.
Our Australian-based support and local account optimisation team is there to help whenever you need it.
You don't need to have the migration figured out before talking to us. Show us how you're using RMS Cloud today.
We'll help you understand what needs to move, how we'd set up your business in Resly and where there might be opportunities to make things simpler along the way.
We'll help with the move. We'll train your team. And we'll make sure you're set up to get the most out of Resly from day one.
